Codefusion is a leading Convergent Technology Integrator that develops and implements IP-PBX, Mid Market Call Center, Security and Technology solutions. The Codefusion technology team consists of multi-disciplinary professionals educated and experienced in call center design, systems engineering, telecommunications and software development.

Our integrated product line of CTFusion products includes CTFusion-Contact an automated dialer for the Altigen line of IP-PBXs. Contact provides a fully functional environment for managing the import of dial lists and configuring campaigns. CTFusion-myData is an Interactive Voice Response engine and web based scripting tool.  Altigen provides flexible and powerful auto attendants that are capable of doing limited data capture. CTFusion-ReaderBoard is a software product designed to drive both LED wall boards and VGA plasma displays.  ReaderBoard exposes Altigen workgroup statistics for display on both the agent/supervisor desktop as well as on a large format display.

In addition CT Fusion Integration Suite is composed of CT Fusion Interlink which is a Middleware application for tying 3rd party and custom applications into the Phone system for Computer Telephony Integration. Examples include Salesforce.com,Microsoft Dynamics CRM,SalesNet and Lexis-Nexis.

Altigen is widely recognized as a flexible, easy to deploy and high value solution for IP-PBX and call center applications. Dealer marketing efforts are continually driving the Altigen into new applications areas that can’t be met with the standard Altigen offering. Codefusion has played a critical role in the customization of solutions for these new and emerging markets. The CTFusion line of products has been developed to address many of the most common extended requirements; however Codefusion continues to do customized development where the application of the CTFusion line of products doesn’t meet specific customer requirements.

Codefusion is an AltiGen ACM Business Partner and has been a Certified Development Partner since 1997. We are also a Microsoft Gold Certified Partner. and a Microsoft Gold Virtualization Partner. Our areas of specialization are: AltiGen Telecommunications systems (PBX, Call Center and VoIP design and implementation), Active Directory (migration, planning and deployment), Security (analysis, design and deployment), ISA Server Firewall and software development. We are focused on delivering secure integrated business solutions. We also integrate with the complete line of Microsoft Communications Server products.